For home furniture, we have a 14-day return and refund policy.
For other items, we do not accept returns and do not do refunds.
If we have the products in stock, you can pick them up in the next few days by making an appointment. Otherwise, it can take up to 6 weeks for the next batch to arrive.
You are encouraged to (pre-) order even if the stocks are not immediately available to ensure you will get them in the next shipment.
If you are picking up from our local stores, there is no fee.
We do not charge you a delivery fee. We simply outsource the job to contracted couriers. Their fees will depend on your postcode and the items. We will try to find the best and cheapest possible drivers on the delivery date to save you money.
By registering with us, you can view and track your orders at any time by logging into your account. Registered members also enjoy exclusive previews and updates by subscribing to our newsletter.
More importantly, you can earn Jojo coins for every purchase and other activities, such as commenting and reviewing our products. More ways to save money!